Sales Executive (TA/ Corp)

NEW CUSTOMERS:

Proactively reach out to potential customers identified through self- searching or the hotel&039;s data system, introducing services and exclusive offers.
Utilize various channels to gather customer information, forming a database of potential clients.
Apply sales techniques to negotiate and convince guests to utilize the hotel&039;s services.
Send service details via email for customer reference and promptly address inquiries received via email, call, zalo, etc

TAKING CARE OF NEW AND OLD CUSTOMERS:

Providing timely support and addressing customer requests and complaints promptly.
Caring for both new and existing customers.
Facilitating contract renewals with returning customers who wish to engage with the service again
Monitoring contract expiration dates to encourage contract renewal.
Actively sharing promotional offers with existing customers to encourage repeat service usage.

CONTRACT IMPLEMENTATION:

Implementing the business plan as required.
Facilitating the contract settlement process and assisting the accounting department in debt collection efforts.
Generating regular work reports as needed.
Actively participating in department meetings, providing guest feedback for effective problem- solving.
Following contract closure, sales personnel collaborate with relevant departments to ensure contract implementation aligns with customer requirements.
Collaborating with the Marketing department to devise and execute holiday and Tet incentive programs, customer appreciation initiatives, and the introduction of new products and services to attract customers.

Strong interpersonal, negotiation and communication skills for liaising with colleagues, customers and other stakeholders
From 1 years of experienced in the hospitality business (hotels or service apartments) as a sales professional.
Bachelor&039;s degree of related professions.
Intermediate to advanced skills with Microsoft Office
Excellent organizational and time management skills with the ability to multi- task.
Business- related awareness and a good knowledge of current affairs.
Be progressive, be highly responsible, to be aware of service, with stand high pressures.
Good in writing reports and presentations
Proficient English (both speaking and writing)
Be willing to work overtime when needed
Ability to analyze, quantify, solve problems well, good judgment.
Working location: Dist.1, HCMC

End- of- year bonus and KPI bonus
Tet and Public Holiday bonus
Monthly salary + Phone allowance + Transportation allowance
Oppotunities for learning and career development
Team- oriented, innovative and professional working environment

Cập nhật gần nhất lúc: 2025-06-30 11:40:03