Sales Key Account Manager (ETC/Hospitals & Clinics Channel)

About UsWe are one of top reference laboratories in Southern Vietnam, serving over 6,500+ doctors and 400+ clinics & hospitals with a commitment to excellence in diagnostic services.
Position OverviewWe seek a dynamic Lab Sales Manager to lead our team of 6 Key Account Executives (KAEs) in managing the company’s top 200 clinic & hospital accounts and driving aggressive expansion into Public and Private Hospitals (2025 priority). This role demands a leader who embodies ownership, collaboration, and execution excellence to sustain our rapid growth while fostering a high- performance culture.
Key Responsibilities

Business Development
Execute strategies to acquire new customers, prioritizing Public Hospitals and large Private Hospitals to meet 2025 growth targets.
Lead market penetration efforts with a focus on executing with excellence, ensuring alignment with company standards and customer expectations.
Team Management
Inspire and mentor KAEs to achieve revenue targets, new account acquisition, and operational discipline.
Promote a culture of teamwork, breaking down silos and encouraging cross- functional collaboration.
Conduct performance reviews and coaching sessions to develop talent and maintain a can- do attitude within the team.
Customer Retention
Demonstrate high accountability by resolving customer issues swiftly with cross- functional teams (Lab Ops, Sales Ops, Tech).
Strengthen relationships with key decision- makers (Lab Directors, Hospital CEOs, CMOs) through proactive, solution- driven engagement.
Upsell & Cross- Sell
Drive deeper penetration of the company’s diagnostic menu (e.g., molecular, genetics) by identifying upsell opportunities with a positive, problem- solving mindset.

Qualifications

Basic Requirements:
Proven success in B2B healthcare sales with a focus on execution excellence.
Fluency in written & spoken English.
5+ years in IVD sales, including 2+ years managing sales teams in healthcare..
Preferred Experience:
Background in diagnostics/lab industry with exposure to lab stakeholders.
Technical knowledge of lab tests (biochemistry, histopathology, etc.).
Key Characteristics & Cultural Fit:
Teamwork Advocate: Builds trust, fosters collaboration, and celebrates collective wins.
Strong Leadership Skills: Ability to inspire teams, make data- driven decisions, and lead by example.
Execute with Excellence: Meticulous attention to detail and a relentless focus on quality results.
Positive Thinking & Can- Do Attitude: Thrives in challenges, motivates others, and embraces growth opportunities.
High Ownership & Accountability: Takes initiative, owns outcomes, and delivers on commitments.

Why Join Us?

Competitive salary, bonuses, and career growth opportunities.
Join a team that values collaboration, positivity, and excellence in every task.
Lead in a high- growth, innovation- driven environment where ownership and initiative are rewarded.

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Cập nhật gần nhất lúc: 2025-09-09 05:00:03