Sales Manager

- Answer, record, and process all guest calls, requests, questions, or concerns.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Queen Ann, including up- selling.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).
- Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

* Education and Experience:
* Can communicate fluently by English.
High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
Or 2- year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

• Uniforms and shift meals are provided by the Hotel
• Career development opportunities at Company
• Creative and friendly working environment.

Cập nhật gần nhất lúc: 2024-06-06 15:40:05