Develops and implements a Sales Action Plan that is aimed to maximize revenue potentials from all market segments including:
Group Market
Set, propose, and pursue sales targets, budgeted revenues for all outlets .
Work with Marketing team to develops and implements the Marketing Plan which includes a Events Plan, data Gathering.
Sales plan, new product for the market segments & executive them.
Hunting for new business, prospects, research and development of new customers.
Building a good relationship with customers. Handling the business or request brought by the clients to maximise their potential requirements.
Represent the company in a professional manner and will fulfill any other duties assigned by the General Manager.
Strategizes and implements promotional programs and all packages that serve particular business objectives (food & beverage promotions, event packages).
Travel Agencies/ Tour Operators for MICE, FIT, GIT.
Managing the development and performance of all team members.
Corporate/ Institutions/ Organizations &Associations/Chambers Private Market VIP Market
Calculating and negotiating customer quotations to the company terms and conditions which meet both the customers and company requirements.
Knowledge the unique selling points about outlets product awarenes. Manage training program for team.
Working with COO to generate sales volume growth.
Maintain a profitable and reputable. Monitoring and managing sales growth.
Provides feedback to the Executive Management on prevailing market needs, wants, trends and challenges.
Maintaining and developing long term relationships with customers, ensuring that our clients satisfy.
Sales & Marketing plan strategies in term of market segments. Recommendations for promotions.
Responsible for optimizing occupancy and capacity management of outlets.
Manages and builds effective relations with networks of sales distribution channels such as corporations, tours & travel, organizations & institutions, hospitality establishments,etc.
Responsible for directing and education the team in daily event with the goal of providing customers with excellent quality products and service.
Carrying out daily telesales/sales calls
Setting monthly sales forecasts. Producing monthly business reports.
Ensuring all operational and personnel paperwork is accurate, complete and submitted on time.
Analyzing business results and market situations.
Working with Outlet Manager to improve service in the outlets base on guest comments.
Conducting and evaluating customers surveys ,resolve customer service situations
Manage and guide, motivating team to maintain and serve consistent quality products every time.
