Sales Manager/ Trưởng phòng kinh doanh (Base Hà Nội)

Works with sales executive to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
Assists with the development and implementation of promotions, both internal and external.
Monitors all day to day activities of direct reports.
Build and maintain long- term, value- based customer relationships that enable achievement of hotel sales objectives.
Evaluates and drives the resort’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.
Set standard through professional, friendly attitude towards clients and co- workers, timely response to clients and co- workers needs and observance of sales office standard.
Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOSM
Maintain and expand corporate incentive program via direct mail, personal visits etc.
Executes and supports the operational aspects of sales- generating proposal, writing contract, customer correspondence…
Ensure hotel meets or exceeds budgeted goals.
Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.
Develop and send informative press releases to targeted lists highlighting all activities and promotions.
Maintain and promote a team work environment with effective and clear communication amongst departments
Oversee and ensure the updation of rates, promotions on hotel website, OTA&039;s… without any rate parity.
Recommends monthly room nights target goals for sales team members.
Responsible for the training of sales executive and staff.
Creating a focus on attracting new business.
Provides positive and aggressive leadership to ensure maximum revenue potential
Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
Other tasks assigned by DOSM
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Attending and contributing to the monthly sales strategy meeting
Updating and owning the sales strategy & sales plan with the DOSM

- Having at least 1- 2 working experience in similar position at 4- 5* hotels
- Organizational leadership skills, problem solving, good analytical and negotiation skills
- Fluent English communication skills

Working in a dynamic, professional environment with many opportunities for career development.

Cập nhật gần nhất lúc: 2024-06-12 22:05:04