Sales (Night Shift)

Call clients in person when necessary to understand their needs and preferences.
Engage with customers via phone, email, and social media platforms (such as Facebook).
Explain the features, benefits, and value propositions of our offerings.
Establish and nurture strong customer relationships.
Collaborate with the technical support department to enhance new service packages and make necessary modifications to existing ones.
Act as a knowledgeable point of contact for customers, guiding them in using our services effectively.
Continuously monitor customer situations and provide timely advice and support.
Regularly update and supplement customer information.
Initiate proactive outreach to gather feedback from customers.
Listen attentively to their inquiries, concerns, and feedback.
Keep track of customer feedback and report any issues for timely resolution.
Monitor fees, promptly address complaints, and handle cancellations.
Provide accurate information and personalized assistance to enhance their overall experience.

Basic knowledge of marketing
Working Hours: Monday- Friday (from 21:30 to 05:30) and Saturday (online)
Age range: From 22 years old and above.
Proficient computer and internet skills, understanding of social media and e- commerce.
Strong communication skills, fluent, articulate, confident, without stuttering, hesitation, and without a strong local accent.
Due to the nature of night shift work, the ability to manage hours and workload to maintain physical and mental health during night shifts is necessary.
Good English communication skills are an strong advantage. (English level Ielt 5.5 – 6.0 or equivalent)
Creative thinking, good listener, regularly keeping up with social trends and customer psychology.

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Cập nhật gần nhất lúc: 2024-12-20 02:30:04