Sales Support Officer

The Sales Support Officer is responsible for identifying and implementing Parts Marketing Strategy in order to increase Caterpillar Parts sales, profitability and customer satisfaction.
Assist with concept initiation, designing, preparation, implementation and control of sales marketing Strategies specifically related to the company Product Support marketing Strategies for Business Unit (Machinery & Mining).
Develop and maintain detailed information concerning product usage and practices; product sales / technical library.
Analyze and report significant competitive activities affecting sales of relevant Caterpillar parts.
Provide product expertise to assist salesman in their sales efforts, organize marketing program roll –out, Work with Training Department to improve sales effectiveness of salesman.
Develop and maintain rapport with Business Units and Support Groups in order to maximize Parts sales.
Pay regular visit to branches and customers sites to gather sales and market information.
Work with BU to make monthly reports on marketing programs status to monitor/follow up and submit to Marketing Manager/Director, provides regular updates to Caterpillar district reps thru Marketing Manager, and information about competitive pricing and parts to develop value comparisons.
Prepare market surveys including the gathering of data, carrying out preliminary analysis and preparing reports on Product Support opportunities. Analyze problems / opportunities and recommend sales strategies to improve Parts sales efforts.
Make regular claim for rebate/refund/part Sales credit for PS marketing support programs..
Developing Marketing & promotional materials, implementing Advertising & promotional programs relating to the company’s product Support activities.
Develop and Implement actions of PS marketing programs and incentives as Champion

Computer literate- good excel skill
Well developed written and oral communication skills, in Vietnamese and English
University Degree
Minimum 3 years of supporting experience
Problem solving capability
Be careful
Good “people” skills

Laptop, Chế độ bảo hiểm, Du Lịch, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-12-24 14:50:02