Sales support staff

Job description
· Coordinate with all related depts to solve issues, logistics & quality controlling.
· Create Delivery Request, record Customer Complaint Forms (CCF) for UPR disposal items.
· Update weekly Overdue Payment Reminder to UPR Sales team, send email reminder to bad debt customers every week and work with Debt Trading/ Insurance Companies.
· Verify Documents for Trade Credit Insurance (FY 2025)
· Work with consulttant law company for any issues that arise and check monthly timesheet.
· Coordinate with specific customers regarding delivery schedule, send COA, necessary documents to customers.
· Follow up with Headquarter (HQ) to update Weekly UPR Shipping Schedule for Sales team.
· Attend Weekly and Monthly Pre S&OP Meeting with Sales and cross- functional team, and record MoM.
· Participate in drafting processes and ISO documentation with SS Manager.
· Review, comment on Domestic Sales Contracts and track file.
· Handle Office Admin tasks:
- Monitor Daily Car Operation Schedule.
- Make Purchase Request, Payment Request.
- Communicate with the landlord for all issues.
- Make Monthly Timesheet for HCM Office Cleaner.
· Any other duties as assigned by line Managers.
· Able to handle multitasking independently.
· Provide back up support for tasks from team members.
Measurement / Key Performance Indicators
· Compliance with processes, procedures, and tools.
· High service quality for internal and external customers (respond time, flexibility).

Education level:​
​Mandatory:
· Graduated from Universities in relevant fields of Accounting.
· Must be Proficient in Excel and English, both speaking and writing.
Desirable:
· Prefer candidates from MNC Chemical companies.
Experience
Mandatory:
· At least 03- 08 years of experience in Sales Support team.
· Have Experience and knowledge related to Accounting.
· Age: 25- 30 (1994- 1999)
· Gender: Female/ Male (Male is priority)
Desirable:
· Propose testing Excel skills for any candidate without an accounting background.
​· Have experience in data processing skill, knowledge in reviewing Sales Contracts, processes and ISO documentation….
Functional / Technical, Operational, Managerial and Leadership Know How
Mandatory:
· Excellent communication & coordination skills
· Exceptional time- management/organizational and prioritising skills
· Good practice of Microsoft Office tools, especially Excel and ERP software knowledge
· Highly developed sense of integrity and commitment to Customer Satisfaction
· Sense of responsibility, teamwork, motivated and ambitious
Desirable:
· Motivating and inspiring
· Ability to make decisions/Sense of urgency
​· Technical and commercial understanding
· Willing to learn and develop within the company structure

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Cập nhật gần nhất lúc: 2024-10-09 11:20:02