Salesforce Administrator

QT INSTRUMENTS (S) VIETNAM
Mức lương
Đang cập nhật
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
2 - 4 Năm
Chi tiết tin tuyển dụng

Mô tả công việc

The Salesforce Administrator will work closely with the users, the IT Application Team Lead to maintain, implement application related projects, enhancements, and applications support. This includes every aspect of the IT applications, administration, configuration, security, data quality and resolve issues or bugs. The position shall provide support for the company’s users. The position offers great opportunity for learning and contribution to the applications, project or change management, vendor management, application compliance, perform application risks assessment and mitigation. The position reports to the Application Team lead and matrix reporting to the Sales team.
Responsibilities:

Salesforce administrator support, lighting version.
Adopt good practices and be methodological in gathering requirements, testing to delivery.
Perform new user setup and training for the Salesforce application.
Manage tickets with service providers to provide prompt support to the users to resolve issues.
Work with team members and service providers for enhancement where applicable.
Maintain and administer the application to ensure proper controls are in place.
Stay current with the periodic application releases, advise IT and business on identifying and leveraging applicable enhancements and features.
Ensure security and data access limits are maintained, documented and well- designed.
Design, develop and maintain a variety of business reports and dashboards.
Engage with business and IT stakeholders to gather/analyze requirements and map them to solutions that leverage functionalities available in the applications
Prepare and maintain related documentation (requirements, training materials, processes, and data flows, use cases, functional design), participate in cross- functional teams discussions to confirm the requirements.
Collaborate with users, functional and technical team to design and implement solutions.
Develop implementation plans and schedules for projects or enhancement.
Configure rules, automation and workflows, triggers, bug fix. Apex coding knowledge is advantageous[WL1].
Maintain standardization across the countries and identify ways to continuously improve processes and procedures.
Create, maintain, and document the settings, configuration, including validation rules, approval processes, workflow rules, page layouts, data fields, sharing rules, visual flow, list views, email templates, and rules.
Manage enhancement and support requests, follow up and resolve issues and the administrative needs of users, this includes creating new users, assigning profiles, roles, permissions.

Yêu cầu công việc

Ability to work collaboratively with cross- functional teams and understand their needs for data analysis.
Proven experience in managing and enhancing capabilities and functionalities of the Salesforce platform.
Strong analytical skills to understand and interpret data and identify trends and insights.
Attention to detail and accuracy in managing data and generating reports.
Problem- solving skills to identify issues and find solutions within Salesforce.
Possess relevant experience and/or certifications such as Salesforce Certified Administrator or Salesforce Certified Analytics for sales and service cloud.
Practical knowledge understanding system integration needs.
Adaptability and willingness to learn and adapt to new features and updates in Salesforce.
A bachelor&039;s degree in business, computer science, or a related field would provide a solid foundation for understanding the business and technical aspects of Salesforce.
Familiarity with CRM concepts and sales processes.
Time management skills to efficiently prioritize tasks and meet deadlines.
Proficiency in using Salesforce, CRM lifecycle, customization, and reporting.
Excellent communication skills to effectively convey insights and recommendations to stakeholders.

Benefits:

Attractive salary and bonus
International and stable work environment
Healthcare Insurance
Local and overseas product training provided
Annual team- bonding event
5- day working week: Monday to Friday
Good career development opportunities

Quyền lợi

Laptop, Chế độ bảo hiểm, Phụ cấp, Du lịch nước ngoài, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:19:50

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Bạn đang xem tin Salesforce Administrator - Mã tin đăng: 4025425. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng tôi không đảm bảo và không chịu trách nhiệm về bất kỳ nội dung nào liên quan tới tin việc làm này. Nếu người tìm việc phát hiện có sai sót hay vấn đề gì xin hãy báo cáo cho chúng tôi

QT INSTRUMENTS (S) VIETNAM

Quy mô: Cập nhật
Trụ sở: Cập nhật

Thông tin chung

Ngành nghề
Nhân viên kinh doanh
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
2 - 4 Năm
Trình độ yêu cầu
Đại học
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Nhân viên chính thức
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
29/02/2024
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