We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Follow established guidelines and procedures
Contribute to document Salesforce platform (user guides, specifications, …).
Manage the installation and maintenance of applications within Salesforce.
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration.
Monitor system performance and identify issues.
Create customizations for use with Salesforce.
Troubleshoot any technical difficulties and resolve any issues.
Consulting Salesforce Commerce Cloud (SFCC) technology expertise for solution design and technical implementation
Day to Day
Anticipates and communicates blockers or delays for their work (or their squads) before they require escalation.
Writing and reviewing code from the sprint backlog in line with backend guild best practices
Assisting in driving squad sprint execution to ensure timelines are met without compromising on quality.
Technical Duties
Communication & Leadership Duties
Communicate within your team effectively, clearly, and concisely in both written and verbal form on technical and non- technical subjects.
Consistently writes production- ready code that is easily testable, easily understood by other engineers, and accounts for edge cases and errors.
Provides technical advice and weighs in on technical discussions/decisions that impact their team.
Ensures their commitments are realistic, understands their priority and urgency, and delivers upon them accordingly.
Helps their fellow team members overcome obstacles, resolve blockers, and complete work tasks.
Mentors more junior teammates in an open, respectful, flexible, and empathetic manner.