Salesforce Developer

Follow established guidelines and procedures
Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration.
We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Troubleshoot any technical difficulties and resolve any issues.
Administer users’ permissions on objects, fields, and reports.
Contribute to document Salesforce platform (user guides, specifications, …).
Manage the installation and maintenance of applications within Salesforce.

Yêu cầu công việc

Strong communication and presentation skills.
Salesforce Certified Administrator.
Patience when handling tough cases.
Proficient in English is required.
Strong analytical skills to investigate and correctly identify the root cause.
Has a customer- oriented mindset.
Demonstrates professionalism and confidence: dynamic thinker, proactive, can- do attitude, problem solver, and result- oriented.
Bachelor’s degree in Computer science, Information Technology, or Engineering or related.
Eagerness to learn, develop, and get involved in a wide range of tasks.
Good at time management skills, able to identify and prioritize urgent/ critical requests.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration

Nice to have:

ITIL certification.
Experienced in Data Studio/Tableau.
Knowing French/German/ Spanish is a strong plus.

Flexible working time
Performance bonus of up to 4 months‘ salary
Opportunities for travel to Europe
Loyalty programs
Professional European- based company
Premium healthcare insurance
Annual company trips and team- building events
Structured training & development roadmap
Attractive salary
Well- being activities
Good work- life balance
Hybrid home/office working model

Cập nhật gần nhất lúc: 2024-04-03 11:42:00