· Type reports, memos and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.
· Liaise with all other outlets (including F&B Admin, accounting, purchasing, front office etc) for and on behalf of the Executive Chef.
· Answer and place telephone calls and arrange itineraries for the Executive Chef and remind him of the same. Liaise with the concerned parties.
· Receive and screen office calls and visitors, schedule and set up appointments.
· Keep the Executive Chef informed of VIPs, groups and other guest arrivals, hotel events and of other matters which concerns him/her.
· Dispatches and shares information as and when required with all culinary departments about guests preferences.
· See to the cleanliness and maintenance of equipment in the Chef office.
· When and if necessary, handles all reservation for outlets and acts as central reservation desks. This includes also group reservations.
· Performs other duties as may be required by the Executive Chef such as:
· Liaise with Culinary related suppliers.
· Assists the Culinary outlet team in peak and idle times when and if required.
· Works with Executive, Human Resource Manager and Culinary Managers to ensure proper and on time submission and approval of all attendance reports, leave forms ( annual, sick, etc ) for the payroll system as well as performance appraisal for the whole Culinary Team.
· Recycles where ever possible and enforces cost saving measures in the administrative office.
· Keep the waste factor in the hotel at a minimal level.
· Aware of and adhere to the Fire, Life and Safety standards of the hotel and ensuring to report any risks to Management.
· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
· Initiate action to correct hazardous situation and notify supervisors of potential dangers.
· Log security incidents and accidents in accordance with hotel’s requirements.
· Always show a positive attitude
· Recognize regular guests and their preferences
· WOW guests as often as possible
· Observe daily conditions of all physical facilities and equipment in the administrative office as well as kitchens
· Is fully aware of “Staff Handbook “content.
· Is familiar with the Local Labor Law.
· Makes recommendations for corrections and improvements as needed
· Preparation of Purchase requests and follow up with supplier for the date of arrival.
· To maintain professional confidentiality and never disclose company secrets.
· Interprets between local and foreign chef
· Translate & proofread menu & other documents bilingually when required
· Maintain the strictest confidentiality at all times on all matters
· Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
· Perform any other duties which may be assigned by the management from time to time.
· Be a friendly face and helping hand to our guests
· Look smart – wear your uniform with pride
· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
· May assist with other duties as assigned by management
