Mô tả công việc
Report to the Duty Manager - Security
Supervising manpower resources according to special demands such as VIP functions.
Ensure that all reports, memos, documentation, maintenance record, meeting minutes, etc. are filed according to Assistant/Security Manger of Security instructions.
Facilitate the continuing training and development of all associates
Environmental care by reducing waste supplies and materials by re-using, recycling, or selling; conserves water and energy at all available opportunities and maintain clean surroundings of all hotel areas, including the security control room.
Ensure all security operation runs strictly and accordingly to the prescribed standards as laid out by the Assistant/Security Manger in his/her absence.
Supervise security officers, outsource security team.
Supervise duty rosters, postings, etc.; ensuring that the operation runs efficiently whilst effectively discharging annual leave.
Strictly monitor, maintain and enhance security guard’s performance standards (operational and behavioral)
Supervise the daily activity record – submit to Assistant/ security Manager.
Generate incident; accident and reports in line with prescribed format and standards and submits to Assist/ security Manager within 24 hours.
Maintain update records of all security associates qualified in first aid and fire fighting procedures.
Maintains the security personnel files with updated records of information and documentation.
Ensure that all security associates are fully familiar with the hotel fire alarm systems, Fire cabinets, horse reel, fire extinguishers, etc.
The Security Supervisor shall drive the security operation to the standards and quality established by the Assistant/Security Manger.
• Supervise and ensure the effective and efficient operation of routine duties, tasks and functions.
Ensure that all alarm systems installed in the hotel are operating correctly through monthly testing.
Ensure frequent maintenance and testing; liaise with appointed maintenance contractors/ engineering department to rectify any faults, damages or failures.
Ensure all maintenance records, work orders and repair reports/ inspections are obtained and filed correctly in a timely fashion.
Report to the Assistant/ security Manager all associates’ issues; welfare and working relations problems, operational difficulties.
Ensure that guest service is consistently delivered by security associates in all elements of the security operation.
