Responsible for the safety and security of guests, employees and establishment needs
Report to Manager all hotel property deficiencies and safety or security hazards
Initiate action to improve a hazardous situation immediately
Implement procedures for security and emergency incidents
In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan
Be familiar with location of fire alarms and fire fighting equipment
Maintain the security system
Monitor staff clocking on and off duty
Maintain a 24 hour surveillance of those areas that are frequented by guests and all work areas
Maintain a vigil on the closed circuit TV system and inform security officer on patrol duties of any unusual happenings
Ensure hotel alarm system is in good working order
Carry out monthly fire inspections
Prevent gambling on hotel premises
Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended
Ensure no undesirables loiter in or around the hotel premises
Coordinate functions with other security staff or Police and other government Securities and promote good will with them
Be correct, secure and courteous in handling any disciplinary or criminal case
Be alert for any unusual packages, guests or vehicles and advise superior of same
Be thoroughly familiar of the property layout, design, entry and exit points
Make way by escorting VIPs and dignitaries when directed and direct traffic away from Lobby and other busy thorough fares
Ensure that the safety control office is never left unattended
Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
Initiate action to correct a hazardous situation and notify supervisors of potential dangers
Log security incidents and accidents in accordance with hotel requirements
Other tasks requested by General Manager and Head of Department.
Guarantee safety and security during working shift.
Monitor, supervise and support staff in the shift.
Directly handle the safety and security issues in the hotel and timely report the unsolvable situations to Security Manager/Assist. Security Manager.