Senior Collections Training Specialist (Call/Field)

Conduct training & coaching needs analysis of assigned collections frontline teams to propose and develop appropriate training & coaching programs
Develop documents according to training and coaching programs agreed with management level of the assigned collections teams
Plan and prepare necessary steps to implement training & coaching programs agreed with management level of assigned collections teams.
Other tasks assigned by Manager.
Statistics, analysis, and reporting on results of implementation of training and coaching programs agreed with management level of assigned collections teams and propose solutions to improve implementation efficiency.
Implement training and coaching programs agreed with management level in forms appropriate to characteristics of assigned collections teams

Good at Communication, presentation, Negotiation skills
Bachelor degree
02- 03 years of experience working in training positions prefer working experience related to Collections Call or Field.
Basic English skills
Have knowledge of Finance & Banking industry
Proficient office computer skills

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-09-25 19:40:02