Mô tả công việc
By applying for the above position, you accept and agree that your personal data and any information stated in the attached curriculum vitae (CV) will be used and processed by ITViec and NAB Vietnam for recruitment purposes. The storage and processing of such information will comply with the applicable laws of Vietnam, and the policies and procedures of ITViec and NAB Vietnam regarding personal data, as amended from time to time.
About the job:
We are seeking experienced Database Administrators who is responsible for the ongoing management and delivery governance of one or more end- to- end Database Services, incorporating Strategy, Design, Run, Provisioning & Deployment, Transition & Change, Consumption, Support, Delivery Performance & Quality, Capacity & Continuity, Issue & Risk Management.
Your Job Responsibilities
Ensure adequate communication, knowledge sharing and issue resolution across delivery and support teams
Responsible for understanding the required business outcomes for the service and translating those, with input from Business Engagement into Service Improvement Plans- where relevant
Collaborate with 3rd party service providers, project services and service management to ensure high quality and successful transition of all service(s) changes
Identifies and addresses risks with the operation of the service
Responsible for the successful resolution of critical, high, medium and low problems
Another important part of the role is to perform On- Call support, where you will be remunerated accordingly and be part of a team of 8
Provides technical support and direction across service management processes including, incident, problem, change, configuration, capacity, continuity (DR), availability, asset, monitoring and alerting
Utilise appropriate forums and networks to identify opportunities to leverage asset portfolio capabilities
Implement and enforce appropriate data quality controls are in place across the portfolio
Collaborate with Architects and Design Leads to ensure that projects are scoped in accordance with asset roadmaps and strategies
Support the service(s) across the organization
Contributes to the identification of issues / incidents / events that impact agreed service KPIs, SLA’s, Service Health as well as any 3rd party Service Providers.
Understands the end- to- end (E2E) technical service(s) including dependent components and infrastructure
Ensure appropriate capacity, risk and security monitoring, disaster recovery and business continuity plans are in place across the portfolio, any issues are to be identified and remediated appropriately
Ongoing Stakeholder Management & management of stakeholder expectations
