Senior Ecommerce Operations Coordinator

Key Responsibilities:
• Support the E- Commerce team on the end- to- end lifecycle of website release initiatives, including but not limited to identifying bugs and new feature requests, raising and managing tickets with the external web development agency, collaborating with developers to refine and finalise requirements, testing and validating the implementation, and documenting and communicating release notes.
• Support other E- Commerce projects as they arise and are requested by the business.
• Support and troubleshoot general inquiries from the E- Commerce team and other internal stakeholders as they arise.
• Work with internal teams and external agencies to implement SEO best practices.
• Support and resolve customer inquiries that are reported to the E- Commerce team by the eLodge Team (customer service team at Rodd & Gunn).
• Oversee and maintain the functionality of e- commerce- related platforms, including but not limited to data privacy, website accessibility, and digital risk protection platforms.
• Support the accuracy of Google Analytics configurations and work with the broader team to derive insights from web analytics.
• Manage and implement website analytics through Google Tag Manager and ensure proper event tracking and data integrity.
• Monitor and report on website accessibility compliance and proactively work with internal teams and external agencies to resolve any website accessibility issues.

12 days per calendar year,
equipment provided
13th month payment,

Cập nhật gần nhất lúc: 2025-07-18 04:15:02