Senior Engineer - Technical Service, Coatings BASF Vietnam Co., Ltd.

OBJECTIVES OF THE POSITION
­* Enhance service levels and customer intimacy to achieve customers’ satisfaction.
­* Coordinate all technical tasks in the assigned customer plants.
­* Engage customers in implementing product strategy.
MAIN AREAS OF REPONSIBILITIES AND KEY ACTIVITIES
Customer Activities:
­* Harmonize and prioritize technical standards and requirements cross lines and teams.
­* Coordinate to conduct new line trials (new technology and new colors).
­* Ensure customer line evaluations are documented.
­* Act as “window person” to customer for line technical issues. Coordinate to ensure customer’s complaint and technical issues solved timely and successfully.
­* Observe requirements / identify potential needs of customers and coordinate with supporting teams to carry- out actions to realize business cases.
­* Continuously enhance market and competitors’ information to contribute to the competitive edge of BASF solutions.
Account Management:
­* Ensure all activities comply to all EHS rules/ regulations and RC requirement.
­* Ensure product quality, contribute to change management and quality management
­* Collaborate with other teams to fulfill customers’ needs in support of company strategies and achieving targeted Selling Cost
Other assignments:
­* Adhere to ISO procedures relating to technical services with periodic updates.
* Provide technical report with sufficient details and/or analysis and/or technical solutions frequently.

* At least 3 years relevant working experience.
* Required competencies: Act with Entrepreneurial Drive, Demonstrate Customer Focus, Communicate Effectively, Collaborate for Achievement.
* MS. Office applications.
* Good communication skills in English.
* Degree in Chemistry, Chemical Engineering or related majors.
* Commercial and technical knowledge preferably in the coatings industry.

Attractive salary and bonus

Heathcare plan

Professional, dynamic working environment

Cập nhật gần nhất lúc: 2024-04-03 11:47:09