Mô tả công việc
The IT DevSecOps Toolchains Operation Expert is responsible for providing DevSecOps toolchains (ArgoCD, Jenkin, Git, Nexus, Ansible, etc.) expert knowledge in the DevSecOps toolchains operation to ensure the stability and performance of the systems.
To prevent the incidents & problems from happening by:
• Periodically review and assess the weaknesses, risks of the DevSecOps toolchains.
• Proactively address weaknesses, risks and problems on the DevSecOps toolchains then have remediation plan to mitigate it to improve quality of services.
Manage & hands- on incidents/problems solving activities:
• Manage the troubleshooting and directly handle the incidents & problems relating to the DevSecOps toolchains.
• Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.
Co- operate with DevSecOps toolchains operation functions to establish and apply operation best practices, standards, and frameworks into the DevSecOps toolchains operation of TCB:
• Monitor & report out the compliance of the operation activities in real- life.
• Train and support.
• Improve the operating processes and tools.
Key Accountabilities (1)
- Define operation frameworks, standards, processes, checklists, and tools for the DevSecOps toolchains and communicate them to DevSecOps toolchains operation functions to apply into daily operation.
- Report periodically to the Director of Infrastructure Services Excellent Center.
- Develop methodology and assessment plan to proactively address weaknesses, risks, and problems on the DevSecOps toolchains, then provide remediation plan to improve quality of services.
- Provide advice, trainings, and supports to people in the DevSecOps toolchains operation function.
- Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
- Participate in training courses to remain up- to- date and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
- Monitor and report out the compliance of the operation activities in real- life.
- Analyze and propose improvements upon technology and standards across the organization.
- Collaborate with the appropriate departments to deeply understand the DevSecOps toolchains, as a basis for the efficient and stable operation of services.
- Participate as a key member in the incident response team to directly drive incident/problem handling progress and responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from repeating.
Key Accountabilities (2)
- Ensure that team members fulfill their commitments on service quality and comply with the Bank&039;s regulations and policies.
- Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the DevSecOps toolchains operations.
