Senior IT Application Support Officer

Coordinate with partners and related domains to resolve any errors that arise to ensure IT services meet the maximum requirements of all departments.
Monitor operations and directly handle requests from departments and domains related to the use of the Core Insurance system and other assigned IT service systems.
Perform periodic (daily, monthly, annual) monitoring of SAP and non- SAP application systems.
Assist in testing, coordinating projects, and receiving handover of software products from the solution center and IT deployment projects.
Review issued IT processes, manage and report on IT process compliance.

Yêu cầu công việc

Insurance knowledge is an advantage.
Minimum of 1 year of experience in supporting and operating systems and application software/Minimum of 2 years of experience in software development related work.
Experience in providing software application support and level 1 user support.
Bachelor&039;s degree in Information Technology
Preference for candidates with SAP system support experience.

Being an Amazer at MBAL, you are offered:

Provide Life Insurance & Cancer Insurance for the company&039;s members
MIC Premium Healthcare Insurance for each employee with his/her 03 dependents
No working on the weekends (5 working days/week from Monday to Friday) and no overtime
Outstanding Wellness allowances
100% official salary during the probation period
Competitive salary with annual review and performance bonus
Annual leave: 15 days/year
Lunch/Mobile/Travel allowances
Modern facilities for convenient working.
A large pantry full of snacks, drinks, and seasonal fresh fruit
Specific benefits on the holidays of the Union (Company birthday, New Year&039;s holidays, Mid- Autumn Festival, Vietnamese Family&039;s Day- June 28, Vietnamese Children&039;s Day- June 1, Women&039;s Day- March 8 & October 20, …)
Supportive, international, dynamic working environment and talented, culturally diverse teams
Sponsored training and self- development opportunities (English, PMP, CSM, ITIL...)
Exciting company outings/events and team- building activities

To create the HAPPINESS together!

Cập nhật gần nhất lúc: 2024-05-09 12:30:03