Excellent communication and interpersonal skills.
Proven experience as a Business Analyst in an IT environment.
3+ years of experience in business analysis or a related field.
Familiarity with technical documentation standards, including system architecture, data models, and API documentation such as Open API, Blueprint, etc.
Technical knowledge and experiencing in BPMN, DMN, database schema, SQL, system communication protocols such as HTTP, Restfull API, Web Service, …etc.
Strong analytical and problem- solving skills.
Bachelor’s degree in Information Technology, Business, or a related field.
Proficiency in writing use cases and user stories that effectively communicate user requirements to technical teams.
Knowledge of Agile methodologies (e.g: Agile/Scrum). Experience in project management and knowledge of relevant methodologies.
Proficient level of English (TOEIC, IELTS certificates or equivalent) to attend meetings with non Vietnamese stakeholders, provide support to applications, help team to take the best decision and document your work
Familiarity with visualization languages and tools, such as draw.io, BPMN modler (e.g: Camuda Modler), DMN, UML, Entity Relationship diagram, Dataflow diagram, …etc.
Preferred Skills
Knowledge of DWH and Cloud Platform and Banking systems (Core Banking, LOS, BPM, ECM, Card System…) is a plus.
Knowledge of Agile at enterperpise scale (e.g: SAFe, Spotify, Scrum@Scale, LeSS)
Knowledges and experiencing with complex algorithms and skills about rulesets, decision table, decision tree is plus (e.g: KIE Workbench, Drools, FICO Blaze).
Advanced technical skills, including understanding of software development and database systems.
Familiarity with the latest industry trends and technologies.
Having background knowledge in finance, banking, accounting, card business domains are preferred (e.g: CFA certification, SAP, SAS …etc).
Having certificates relate to Business Analyst is plus: IIBA Entry Certificate in Business Analysis (ECBA), IIBA Certification of Competency in Business Analysis (CCBA) or IIBA Certified Business Analysis Professional (CBAP)
Having certificates relate to Project Management, Scrum, Process Management is plus.
Ability to work under pressure and manage multiple projects.