Senior IT Business Analyst

Job Purpose
- The job holder responsible for application development: Directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into application requirements.
- The job holder responsible for user support: Directly support users in daily activities, ensuring users&039; problems are handled as quickly as possible, meeting their business needs.
Key Accountabilities (1)
Responsibility in developing applications
- Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements.
- Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible.
- Participate in direct training on products and technology features for IT support department and professional staff if necessary
- Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.
- Prepare and issue user manuals for technology products.
Key Accountabilities (2)
Responsibilities in user support:
- L2, L3 level support with assigned requirements.
Key Accountabilities (3)
Other responsibilities
- Participate in technology projects as assigned.
- Perform other tasks as required by management
- Participating in the development of business processes and guidelines of the Unit.
- Participate in technology risk handling as assigned.
Key Relationships- Direct Manager
Team Lead, IT Business Analysis
Key Relationships- Internal Stakeholders
Division, units, branches/subsidiaries of TCB
Key Relationships- External Stakeholders
Application/solution provider partners, IT departments of key customer businesses

Yêu cầu công việc

Success Profile- Qualification and Experiences

Qualifications

Business analysis certificate preferred.

Graduated from University or above.

Work Experience

English/ according to TCB&039;s regulations in each period

Minimum 3 years in related field Foreign language

Success Profile- Functional Competencies

Quality management- Level 2
Business acumen- Level 2
Systems Requirement specification- Level 2
Market assessment- Level 2
Digital Literacy- Level 2
Influencing and Negotiation- Level 2
Agile mindset and working- Level 2
Financial acumen- Level 2
Analytical Thinking- Level 2

Success Profile- Leadership Competencies
Change and Innovation- Level 1
Collaboration- Level 1
Strategic Mindset- Level 1
Talent Development- Level 1

Results Orientation- Level 1

Success Profile- Culture Fit (Core Values)

Self- development

Innovation and Creativeness

Collaboration For Common Objectives

Work Efficiency

Customer Centricity

Success Profile- Personal Attributes

Optimistic, Adaptable & Emotionally Controlled

Persuasive, Unconventional & Forward Thinking

Conscientious, Resilient, Vigorous & Achieving

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
Investing over 300 million USD to develop large- scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.
You will grow with Techcombank by having the opportunity to learn from top experts from across the world

Cập nhật gần nhất lúc: 2024-08-13 12:50:02