- Analyze, report, and monitor test results, tracking defects in the system and investigating defect reports from production support to isolate their root causes.
- Proactively escalate any concerns or quality risks to the QC Lead following the escalation process.
- Work closely with development and business teams to communicate the impact of issues and understand business requirements.
- Take ownership of testing services within the assigned Functional/Dedicated Team.
- Develop comprehensive manual test cases and test scenarios based on requirements and user stories.
- Coordinate with Stakeholders, Product Owners, and the Scrum Team to break down and clarify regression test cases for manual and automation testing.
- Develop test plans, test cases, and execute them, while raising defects and performing test closure activities within each sprint (Reporting, Updating Regression/Smoke Test Suites).
- Provide testing support for web/desktop applications created by our in- house IT development team, ensuring end- to- end testing and quality control throughout the project lifecycle, from Blueprinting to Implementation.
- Analyze tickets, defect trends, and stakeholder feedback to improve testing quality and effectiveness.
- Engage in recommended training activities to enhance competencies, testing techniques, and process understanding, as suggested by Team Leaders.
- Collaborate closely with developers and business analysts to design effective test strategies.
- Review and analyze software requirements, identifying any unclear or inconsistent elements and seeking clarification through Q&A processes.
- Provide regular reports to QA leadership or Functional/ Dedicated Team Leader, updating on task progress and status.
- Produce clear and concise testing documentation, strictly adhering to the testing process.
- Actively participate in Agile meetings (stand- ups, planning, reviews, etc.) to understand user stories, acceptance criteria, and provide testing feedback within Agile sprint teams.
- Collaborate as a member of the Functional/Dedicated Development Team for one or multiple modules.
- Perform a diverse range of testing types, including functional testing, non- functional testing (performance, security, etc.), and API testing.
- Liaise with development teams to ensure adequate resolution of defects and conduct retesting as necessary.
- Maintain close alignment with QC Lead and colleagues to ensure testing scope and objectives are consistent across assigned modules.