Customer Requirement Management:Analyze customer requirements related to products, including technical documents and samples.Coordinate with relevant departments for product development and ensure alignment.Costing and WFX (ERP System):Manage costing and utilize WFX for production- related functions in the garment field.Quotation and Approval:Prepare quotations for customers and submit them for manager approval.Customer Interaction:Communicate directly with customers to resolve issues related to sample development, quality, and delivery.Ensure timely resolution of customer complaints and concerns, particularly regarding sample quality.Documentation and Communication:Track all communications, documents, and updated information related to customer requirements.Follow- up with T&A (Time and Action) plans to ensure timely sample approvals.Collaboration with Departments:Work closely with technical, pattern, and production teams to ensure timely support for campaigns.Ensure coordination among internal parties, vendors, and customers to guarantee on- time sample delivery and customer satisfaction.Business Relationship Management:Build and maintain long- term relationships with customers to maximize business growth and opportunities.Provide product design suggestions to enhance sales and reduce costs.Other Duties:Complete other tasks as assigned by the Manager, including those related to customer satisfaction, production timelines, and quality management.Good at communication, presentation, and negotiation skillsGood at EnglishGood team player who can work in a fast- paced environment.Quick response to customers and a strong sense of customer orientationProactive, positive, and self- motivated with the ability to work without close supervision.Experienced in fabric/trim sourcing is an advantage.Experience on ERP is an advantage.Ngành nghề: Dệt may / Da giày / Thời trang, Bán hàng / Kinh doanh, Xuất nhập khẩuKinh nghiệm: 5 NămCấp bậc: Nhân viênHình thức: Nhân viên chính thứcĐịa điểm: Hồ Chí Minh
