Senior Merchant Partnership Executive

Work closely with internal teams (Sales, Accounting, CS, PD team).
Conduct business reviews to ensure clients are satisfied with their sales and services.
Provide ideas and execute the marketing campaign between Got It and the merchant.
Escalate and resolve areas of concern as raised by merchants and clients.
Attend meetings with clients to build relationships with existing accounts.
Liaising with internal departments to ensure merchant and client needs are fulfilled effectively.
Monitoring company performance against service level agreements and flagging potential issues.
Carrying out merchant satisfaction surveys and reviews.
Conduct promotion reviews to ensure clients are satisfied with the campaigns.
Building and maintaining relationships with merchants and key personnel within.
Passing leads to the merchant team and following up on progress.
Approach and secure new merchants to join Got It.
Communicate to merchants via newsletters and phone conversations.
Ensuring account managers are aware of changes within merchants.

Strong interpersonal skills and an ability to build rapport with customers.
Previous experience working as a client relationship manager or a track record of managing client relationships.
Hardworking with a strong work ethic.
Previous digital partnership/ merchant relationship experience/ marketing field or brand management is desired as is an organized approach to work.
Strong written and verbal communication skills.

Other rewards: 5- star, employee of the month (EOTM), employee of the year (EOTY), loyalty employee (3- year, 5- year, 8- year, etc.)
12 Annual Leave (AL) per year + extra 1 AL per extra working year.
Annual salary review.
Working time from Monday to Friday (09:00 am- 18:00 pm).
Internal Activities: General Meeting, Company Trip, International Women&039;s Day, Vietnamese Women&039;s Day Mid- Autumn Festival, Family Day, Christmas, Year- end Party, etc.
100% statutory insurance contribution as per the labor law.
Good chance to study and develop career path stably with internal promotion and rotation.
Annual bonus: depending on business & individual performance.
Bao Viet Healthcare insurance.
100% gross salary in probation.

Cập nhật gần nhất lúc: 2024-11-12 09:15:52