Senior Product Analyst - Digital Identity & Payment Authentication

- Proactively engage in the end- to- end research, development, testing, deployment, and improvement of the product cycle.
- Provide expert opinions for enhancements/improvements of the product suite provided to clients.
- Manage data collection for product performance tracking and improvement.
- Analyze Digital Identity/eKYC/Payment Authentication product performance, customer behavior, and market trends to identify opportunities for improvement and growth.
- Understand market needs and customers&039; pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.
- Identify trends in fraud and attacks on the Digital Identity/eKYC/Payment Authentication system, and from there, establish directions for labeling samples, creating datasets for training, and testing the model.
- Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
- Obsess customers to deliver the products they need, constantly study the products to understand every aspect, and fine- tune them to meet customer needs.
- Support sales in pitching and deployment for customers.
- Engage with clients and users to gather constant feedback and incorporate it into the product features.
- Collaborate closely with Data Scientists, Engineers, and QA to ensure the system operates according to the requirements of the Digital Identity/eKYC/Payment Authentication product.
- Use data to understand product and feature performance, and suggest data- driven initiatives to improve the product and user experience.
- Monitor the quality of the AI model and provide requirements for model deployment to ensure the product quality is enhanced and operates properly.

Minimum
- Ability to collect and analyze data and compile reports from various sources, identify key insights, spot product opportunities, and inform product decisions
- Strong learning ability and self- motivation to acquire new knowledge
- Effective problem- solving skills under pressure
- Willingness to roll up your sleeves and do whatever it takes to help your team win
- Having experience in managing system risks in banks is an advantage
- 2+ years of experience in operational risk management along with 5+ years of overall work experience as a minimum
- Ability to maintain a keen attention to detail, multitask, and work well under pressure
- Teamwork spirit, hardworking with enthusiastic attitudes
- Capability to zoom in and out on a problem
- Good interpersonal skills
Preferred
- Familiarity with common data analysis toolkits
- Experience in managing KYC processes or fraud risk management for customer onboarding & credit transfer/payment transaction
- Experience with Banking & Financial B2B products

Health insurance package for the whole family, free food at the office, Grab for Work allowance
Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
Be part of a winning team with exponential growth regionally, recruiting world- class talent

Cập nhật gần nhất lúc: 2024-04-03 11:36:14