Senior Product Analyst - Digital Identity & Payment Authentication

TRUSTING SOCIAL
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Quận 1, Hồ Chí Minh
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Mô tả công việc

If you&039;re genuinely passionate about building world- class Digital Identity/eKYC/Payment Authentication products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence.
As a Senior Product Analyst in Digital Identity/eKYC/Payment Authentication Product at Trusting Social, you will participate in decision- making and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets. You will be responsible for implementing product features that deliver world- class Digital Identity/eKYC/Payment Authentication. Your role will involve delivering next- generation Digital Identity/eKYC/Payment Authentication product offerings to our clients and playing a key role in ideating and co- creating new features tailored to Trusting Social&039;s clients and market needs.
What you will do:
- Analyze Digital Identity/eKYC/Payment Authentication product performance, customer behavior, and market trends to identify opportunities for improvement and growth.
- Use data to understand product and feature performance, and suggest data- driven initiatives to improve the product and user experience.
- Manage data collection for product performance tracking and improvement.
- Support sales in pitching and deployment for customers.
- Collaborate closely with Data Scientists, Engineers, and QA to ensure the system operates according to the requirements of the Digital Identity/eKYC/Payment Authentication product.
- Understand market needs and customers&039; pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.
- Obsess customers to deliver the products they need, constantly study the products to understand every aspect, and fine- tune them to meet customer needs.
- Monitor the quality of the AI model and provide requirements for model deployment to ensure the product quality is enhanced and operates properly.
- Engage with clients and users to gather constant feedback and incorporate it into the product features.
- Identify trends in fraud and attacks on the Digital Identity/eKYC/Payment Authentication system, and from there, establish directions for labeling samples, creating datasets for training, and testing the model.
- Proactively engage in the end- to- end research, development, testing, deployment, and improvement of the product cycle.
- Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
- Provide expert opinions for enhancements/improvements of the product suite provided to clients.

Yêu cầu công việc

Minimum
- Willingness to roll up your sleeves and do whatever it takes to help your team win
- Having experience in managing system risks in banks is an advantage
- Capability to zoom in and out on a problem
- Ability to maintain a keen attention to detail, multitask, and work well under pressure
- Teamwork spirit, hardworking with enthusiastic attitudes
- Good interpersonal skills
- 2+ years of experience in operational risk management along with 5+ years of overall work experience as a minimum
- Strong learning ability and self- motivation to acquire new knowledge
- Effective problem- solving skills under pressure
- Ability to collect and analyze data and compile reports from various sources, identify key insights, spot product opportunities, and inform product decisions
Preferred
- Familiarity with common data analysis toolkits
- Experience in managing KYC processes or fraud risk management for customer onboarding & credit transfer/payment transaction
- Experience with Banking & Financial B2B products

Quyền lợi

Health insurance package for the whole family, free food at the office, Grab for Work allowance
Be part of a winning team with exponential growth regionally, recruiting world- class talent
Opportunity to work and learn from one of the best and brightest technology teams in Vietnam

Cập nhật gần nhất lúc: 2024-04-03 11:06:55

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Quy mô: 100 - 200
Trụ sở: 132 Ham Nghi, District 1, Ho Chi Minh

Thông tin chung

Ngành nghề
Phát triển thị trường
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Không yêu cầu
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Đang cập nhật
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
10/03/2024
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