Senior Product Owner: be resposile on product owner of some lending and loan collection products on MoMo’s apps;
Team Lead: Besides being in charge of the role of Product owner of some lending and loan collection products on MoMo’s apps, Team Lead must instruct and support some other Product owners, control tasks’ output performances to complete all of the tasks which are assigned by FS Senior Product Manager. In addition, Team Lead need to actively propose as more intinitives as possible to FS Senior Product Manager in order to improve POs’ performance.
What you will do
Research and analyze the market and user behavior, internal data and information, coordinate with relevant stakeholders such as Technical, Business Unit, Legal, Risk Management, Marcom to propose to develop lending products, loan collection products,etc…; enhance these products (on MoMo’s apps) in order to be appropriate with MoMo development- orientation and FS Senior Product Manager’s requirements; Build and deploy the above product to users (Nghiên cứu phân tích thị trường, hành vi người dùng, dữ liệu nội bộ và phối hợp với các stakeholders liên quan như Technical, Business Unit, Pháp chế, Quản trị rủi ro, Marcom để đề xuất phát triển sản phẩm tín dụng tín chấp, thu hồi nợ…, cải tiến sản phẩm đó (thực hiện trên môi trường apps) phù hợp với định hướng phát triển của công ty và chỉ đạo của lãnh đạo cấp trên; tổ chức xây dựng, triển khai các sản phẩm nêu trên tới người dùng);
Monitor product performance and provide insights to stakeholders (Giám sát chất lượng sản phẩm và cung cấp insight cho các bên liên quan. (Kiểm soát chất lượng sản phẩm và cung cấp insight cho các bên liên quan);
Propose user flow, wireframe, enhance current product/function to reach the best customer experience (Xây dựng user flow, thiết kế wireframe, cải tiến sản phẩm để hướng tới trải nghiệm khách hàng tốt nhất và cân đối với các mục tiêu kinh doanh của MoMo và của sản phẩm được phân công);
Other tasks that are required by FS Senior Product Manager (Các công việc khác theo phân công của lãnh đạo phòng).
What you will need
Minimum Qualifications (education)
Bachelor’s degree in business, banking, engineering or related field.
Experience:
From 1 year of IT BA background or banking system architechturer is a plus.
Min 3 years of experience in the roles of Product Development/Product Owner/IT BA (domain lending is a plus) in Bank/Financial Institution/Software development company;
Over 3 year experience in developing digital financial solutions and growth hack features ( domain lending) in apps is a plus;
Essential skills:
Customer empathy, ability to thoroughly understand the meaning of product’s business growth data, ability to understand API documents;
Fluent with build user flow, activity diagram, wireframe;
Ability to work independently and teamwork, meet deadlines and work under high pressure;
Understand UI/UX knowledge basically at least (being excellent is a plus);
Fluent in using with confluence, jira;
Ready to learn new things quickly and flexible ;
Ability to think critically and solve problems;
Understand the SBV’s lending regulation and debt classification and provisioning as well as be able to apply on the practical daily tasks;
Strong communication skills, both written and verbal.
Personal characteristics:
Self- driven and motivated to take on new challenges and learn quickly;
High level of creativity and innovation;
Strong attention to detail and ability to deliver high- quality work;
Open- minded and flexible with the ability to adapt to changing situations;
Strong leadership and team- building skills;
Empathy and a customer- centric mindset.
Passionate about products and understanding of customer needs;
