Senior Product Specialist

Ensure all supplier and product information is collected on time and is accurately stored, resulting in a current, comprehensive, and well- managed database.
Support the configuration of our partner’s products in our Tourplan system and maintain product information on SharePoint such that:
Develop a deep knowledge of the products and suppliers our company offers to help coordinate the new product development process.
Continuously review the company’s products and make timely recommendations for any necessary changes or suggested improvements.
The Reservations Team can confirm bookings with agents and customers and reserve services with partners as efficiently as possible,
The Accounting Team can review the standard pricing of our packages and proprietary tours.
Coordinate with the Sales team to inspect new destinations and develop training materials to increase product and destination knowledge.
The Sales Team can quickly and accurately suggest, quote, and confirm travel itineraries for both agents and customers that visit our Travel Center,
The Quality Team can review accurate and current itineraries to brief guides and easily determine operational details about our partners’ products,
Assist with daily sales requests, questions, and inquiries from agents or other departments.
Coordinate with the Quality Team and tour guides to ensure new tours run smoothly.

Team- oriented attitude and good attention to detail.
2- 3 years of experience in the inbound tourism or hospitality industry.
Experience in working with different cultures.
Excellent written and spoken English.
Prior experience with Tourplan software preferred.
Experience in effectively working at all levels within an organization, including delivering presentations and coordinating training sessions.
BA degree, or equivalent work/life experience/travel passion.
Thorough understanding of MS Office (Excel, Word, PowerPoint, etc.)

Trips to other company offices for training
Annual leave of up to 24 days
Pay compulsory social insurance on total gross salary
Extra medical benefits
Annual Company Performance Bonus
Monthly company parties and other festive events

Cập nhật gần nhất lúc: 2024-07-31 19:15:02