Drive sustainable Sales growth for assigned nationwide fashion retail locations
Developments to devise sales strategy and plans, propose, and implement action plans to
Take full responsibility for the profit and loss (P&L) of the assigned stores
Monitor and report sales figures, customer metrics on a daily, monthly, and quarterly basis
Role- model and champion excellent luxury customer service culture across stores, making proposals to enhance the retention of existing customers and develop potential new customer bases
Collaborate with departments such as Product Merchandizing, Brand Marketing and Clientele
improve sales and profitability across luxury store locations nationwide
Manage effective Merchandise & Inventory Management in the stores
Optimize product displays to meet brand visual merchandizing standards and enhance product presentation
Manage and control all aspects of inventory management, ensuring compliance with procedures and guidelines to achieve target stock levels and minimize losses
Inspect and monitor to ensure that stores conduct monthly inventory checks according to company regulations
Participate in planning merchandise purchases based on deep understanding about customer demands and trends
Ensure proper storage and rational arrangement of goods in the BOH (Back of House) in partnership with Operations Manager
Lead Excellent Store Operations
Collaborate with the management of the shopping center for key activities implementation on the floor
Monitor and supervise store compliance with regulations related to hygiene and occupational safety. Check the necessary supplies (tea, snacks, sweets, etc.) to serve VIC customers
Lead after sales services to meet luxury services standards
Collaborate with Operations Manager to execute excellent Store operational standards
Ensure excellent Visual Merchandizing execution on the floor following both DAFC and brand standards
Conduct frequent evaluations and coaching sessions to ensure staff conducts, service behaviors and store images align with company and brand regulations
Ensure stores adhere to BOH procedures and rules according to brand standards and company regulations
Ensure Store Managers/ Retail Managers implement and execute daily, weekly, and monthly operational checklists
Lead and Develop Sales and VM team
Provide product knowledge training in partnership with Brand principals
Develop training programs including service behaviors, selling skills and soft skills in partnership with Learning and Development team to elevate excellent customers engagement on the floor
Propose sales commission and incentive schemes to motivate store teams to achieve the budget
Set performance objective, KPIs and career development plans for sales team
Develop highly engaged, customer- centric and result- oriented sales team
Build best practice sharing culture, promote and recognize key talents in the team
Provide management skills training for the store management team
Recruit, train and develop a strong and sustainable talent pools
Other Responsibilities
Proactively monitor and survey retail market trends, competitions to provide prompt commercial and sales plan
Coordinate with the Inventory Management and Store Compliance teams to conduct proper store audits following company regulations
Participate in new project development where appropriate like introducing new brands, building new stores or renovate existing stores
Actively contribute new ideas, initinitatives and closely collaborate with and support Centralized and Brand Marketing departments to implement Marketing activities to drive sales and customer services (new customer expansion, existing customer retention, silent customers waking up)
BENEFITS:
Get internal purchasing policies for all employee, moreover, you will also have the opportunity to buy high- end fashion products with super special offers in periodic internal sales programs.
Many kind of engagement activities will engage you and deeply understand the company and colleagues through activities such as monthly happy hour, team building, year end party, internal activities, etc.
Have a chance to experience the Unique & Differentiate in Luxury Fashion and Cosmetic Retail industry.
