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RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
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RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 125th globally and 10th in Australia in QS World University Rankings 2026. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings- RMIT University
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers
Your role
Reports to: Supervisor, Technical Services
In direct report to: APM and SPM, Information Technology & Software Engineering
This position is responsible for operating the machines and labs for the School of Science, Engineering & Technology (SSET) programs in Hanoi. The role will ensure SSET labs are well- maintained and organized so that students have access to equipment that is in good working order to complete projects in compliance with laboratory rules and guidelines. This position also provides high- level technical support to staff and students in the safe operation and use of our equipment and facilities.
Key Accountabilities
- Create and maintain accurate manuals, records, and procedures for SSET’s equipment and facilities.
- Provide regular reports and propose solutions to the School Manager, APM, and SPM regarding equipment that needs to be repaired or replaced, inventory, and process issues.
- Deliver Occupational Health & Safety (OHS) training for new students; review and approve student&039;s risk assessment form before performing any lab activities.
- Staying updated with the latest developments in relevant technologies and OHS guidelines.
- Manage Windows/Mac/Linux computers and other electronic equipment (Elvis, Arduino boards, 3D printers, Oscilloscope, Multimeter, PASCO, Terasic DE10, etc.).
- Provide high- level technical support and advice to staff and students in the development, operation, and safe use of engineering equipment.
- Other technical duties as determined by the line manager and SPMs.
- Provide expert advice for procurement of new equipment, hardware/software tools, and materials/components, as well as setting up of equipment/tools service contracts.
- Maintain laboratories and laboratory equipment in a ready, serviceable, clean, and safe condition to aid the Schools educational activities, including organizing preventive maintenance service, troubleshooting, and repairs where required.
- Lead initiatives related to SSET labs and teaching facilities.
