Senior Technical Service Officer - Decorative (Based In Binh Duong)

Provide speedy and professional service of dry-card & panel to project customers.
Attend the testing process as well as the implementation of new products and technologies.
Actively solving out technical issue at sampling house and proactively prevent technical nature occurring at existing customers.
Deliver periodical progress reports, proactively submit information regarding trends within the market and provide recommendations regarding the improvements in the approach to the market.
Develop and maintains relationships with internal and external customers, in order to keep and grow the business.
Provide aesthetic sampling of creation paints to project customers (stonetex – sandtex – acryltex)
Develop new software and system to monitor all sampling requests to meet AkzoNobel’s service commitment
Actively action and participate in continuous improvements to shorten lead-time of service, to reinforce the sampling procedure, to increase color accuracy, to build a huge color selection meeting market demand
Proactively searching and offering wide-range of color selection to internal customers supporting them win more spec and projects

Work experience
Knowledge: Bachelor Degree in chemical engineering, chemistry or related field.
B2B industry environment
Paints & Coatings industry
3-5 years working at Customer Service or Technical Service function
Master of Science in related field and/or business administration will be a strong preference
2-3 years of team management
Skills
Communication and presentation
Customer & result-oriented skill
Color matching & evaluation will be a strong preference
Stakeholder & Team management

Social insurance, health insurance, unemployment insurance and other benefits
Dynamic and sociable working environment.
Bonus by individual ability and company’s performance.
Having chances to get attractive company bonus every month/year
Salary and position is reviewed 1 time a year
Company trip once a year + Joining party

Cập nhật gần nhất lúc: 2022-04-12 20:42:04