Senior Technical Trainer

Report to: Assistant Training Manager
• Revise Technical materials that are translated by vendors (Repair Manual, Owner Manual, etc.)
• Contribute to the Technical Training plan for all dealers on annually, quarterly, and monthly cadences and review with Training Manager.
• Conduct monthly Service Training Audit for all dealers to ensure SOPs are followed, therefore maintain premium customer experience.
• Manage Service eLearning activities: manage staff database, update and maintain online training materials, send regular online tests to participants, etc.
• Support the training team and other departments upon request by the Training Manager.
• Consolidate training reports and generate action plans to further improve Technicians&039; skills and service performance to Training Manager.
• Attend training sessions from Regional team and self- study to maintain and update Training capabilities.
• Localize Technical training materials at various levels and conduct training courses for Technicians in Dealers nationwide: new product technical training, accessory installation training, etc.

• Preferably having at least 5 years of experience in Automotive in Technical/Service- related fields
• University graduate with relevant majors.
• Fluent English written and speaking skills.
• Excellent verbal and non- verbal communication skills.
Experience of conducting in- class and online training sessions is an advantage.
• Good office computing skills, especially engaging PowerPoint presentations and online conference systems.
• Effective communication skills: public speaking, presenting, storytelling, leading discussions.
Experience in working with web- based Talent Management Systems / Learning Management Systems is an advantage.
• Valid passenger car driving license (B2)
• Other requirements:
Willing to travel domestically on a regular basis.
Able to withstand high pressure Sales related working environments.
Flexible, curious in nature, eager to learn and apply new skills.

100% salary probation,
Pay social insurance, health insurance, unemployment insurance
Thưởng
Leave in accordance with the law, the leave will be increased if working from 1 year
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Cập nhật gần nhất lúc: 2024-06-06 08:35:03