Senior Traning Executive / Chuyên viên đào tạo cao cấp

Training Planning & Coordination
Prepare the hotel’s annual training calendar and training action plan.
Liaise with corporate or brand Learning & Development teams for required programs.
Schedule, organize, and coordinate training sessions (including orientation, mandatory training, brand training, soft skills, and departmental training).
Assess training needs in consultation with department heads and HR Manager.
Training Delivery
Facilitate brand- required training modules (e.g., Best Western brand standards).
Deliver classroom training on service standards, company policies, soft skills, etc.
Support operational departments with on- the- job training initiatives.
Conduct effective new employee orientation / induction programs.
Monitoring & Evaluation
Follow up on departmental training compliance and progress.
Evaluate training effectiveness through feedback, assessments, and performance metrics.
Track and maintain complete and accurate training records for all employees.
Administration & Reporting
Maintain the training database and generate regular training reports for management.
Support audits and inspections by ensuring all training documentation is in order.
Prepare monthly training reports for submission to the HR Manager / GM.
Employee Engagement & Development
Coach departmental trainers and supervisors in training techniques.
Support employee development plans and career progression programs.
Promote a learning culture across the hotel.
Assist with employee recognition or engagement events when required.

Qualifications & Experience
Passion for people development and service excellence.
2–4 years’ experience in hotel training, L&D, or HR (preferably in a 4/5- star hotel environment).
Organized, detail- oriented, with strong administrative skills.
Bachelor’s degree in HR, Education, Hospitality Management, or related field.
Strong knowledge of hospitality service standards and guest experience expectations.
Experience delivering classroom training and facilitating workshops.
Excellent communication and presentation skills (Vietnamese and English).

Quyền lợi được hưởng:
- Ăn trưa tại Nhà hàng của Công ty
- Làm việc trong một môi trường ổn định, chuyên nghiệp, thân thiện, nhân văn;
- Được hưởng đầy đủ tất cả các chế độ của công ty;
- Mức lương thỏa thuận theo năng lực công việc;
- Nghỉ Chủ Nhật, ngày lễ tết và nghỉ phép theo quy định của công ty
- Chế độ đãi ngộ xứng đáng với năng lực chuyên môn và hiệu quả công việc;
- Được đóng bhxh đầy đủ, khám sức khỏe, đi du lịch, thưởng tết, lương tháng thứ 13;
(Thời gian làm việc từ Thứ 2- sáng Thứ 7; Từ 08h00 – 17h00)

Cập nhật gần nhất lúc: 2025-07-01 18:10:02