Mô tả công việc
Technical Service: Provide Performing Installation, commissioning, training, application support, maintenance, calibration services and repairs for customers
Timely updating of service management tools, service reports, and calibration certificate
Troubleshoot via phone, email or in- person
Email communication with machine manufactures for troubleshooting support and technical clarifications
Willing to work extra hours to complete tasks and fulfilling customer’s needs.
Working day: from Mon to Fri
Report and update the installed equipment database, calibration database.
Full time employment
To assist in projects as required by the management.
Ability to be available and on- call 24 hours per day.
Provide excellent service to customers by giving undivided attention and focus on meeting their needs
Cooperate and coordinate with team members and other departments, in order to offer solutions that fulfill the customer’s needs
Proper managing of service job schedule, service tools, and workshop
Attend meetings with regards to installations, calibration service matters, technical solutions and administrative matters of the company
Find solutions to customer problems and complaints to maximize satisfaction
Education: Degree in Engineering (automation, electrical & electronic, mechatronics) or similar
Good technical knowledge, troubleshooting
Able to work self- reliantly.
Able to work well under pressure.
Male only
Strong planning and analytical skills
Minimum 2 years of work experience required, priority given to candidates who have worked in industrial maintenance technical positions or in servicing high- tech products at Scientific and Technical Equipment Companies
English: Fair level of English, written and spoken
Well organized, high sense of responsibilities, teamwork.
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Kinh nghiệm: 2 Năm
Ngành nghề: Cơ khí / Ô tô / Tự động hóa, Điện / Điện tử / Điện lạnh, Bảo trì / Sửa chữa
