Service Engineer

- Technical Service: Provide Performing Installation, commissioning, training, application support, maintenance, calibration services and repairs for customers

- Timely updating of service management tools, service reports, and calibration certificate

- Troubleshoot via phone, email or in-person

- Email communication with machine manufactures for troubleshooting support and technical clarifications

- Attend meetings with regards to installations, calibration service matters, technical solutions and administrative matters of the company

- Proper managing of service job schedule, service tools, and workshop

- Report and update the installed equipment database, calibration database.

- Cooperate and coordinate with team members and other departments, in order to offer solutions that fulfill the customer’s needs

- Provide excellent service to customers by giving undivided attention and focus on meeting their needs

- Find solutions to customer problems and complaints to maximize satisfaction

- To assist in projects as required by the management.

- Willing to work extra hours to complete tasks and fulfilling customer’s needs.

- Ability to be available and on-call 24 hours per day.

- Having experience in servicing high-tech products

- Teamwork skill

- Education: Degree in Engineering (automation, electrical & electronic, mechatronics) or similar

- Good technical knowledge, troubleshooting

- Able to work well under pressure.

- Able to work self-reliantly.

- Strong planning and analytical skills

- Well organized, high sense of responsibilities, teamwork.

- English: Fair level of English, written and spoken

- Full time employment

- Working day from Mon to Friday

- Male only

Interested applicants please email your full resume, stating current/ expected salary and a recent photograph (*only short-listed candidates will be notified).

Yêu cầu ứng viên gửi hồ sơ bằng Tiếng Anh và Tiếng Việt, hồ sơ thể hiện rõ thông tin của cá nhân

Work location and Interview:

• TP. HCM: Phan Đăng Lưu, Phường 6, Quận Bình Thạnh, TP. Hồ Chí Minh, Việt Nam