Service Engineer / Technical Support (Phần Mềm) - Thu Nhập Hấp Dẫn

Understand service requirements, devise solutions, and create service delivery plans.
Execute service tasks, analyze and resolve encountered issues, and compile reports to demonstrate successful service delivery.
Collaborate with external customers and internal development/QA teams to ensure smooth service project delivery.
Assess workload and duration for new projects or change requirements to support sales processes.
Deliver global service projects, including data migration, data management, storage optimization, SharePoint portal, tech refresh and platform upgrades, etc.

Bachelor’s degree or higher in computer science, software engineering, or a related engineering major is preferred.
Strong logical thinking skills, enabling quick understanding of client requirements and technical solutions.
Effective communication and teamwork abilities.
Proficient in English (listening, speaking, reading, and writing).
Familiarity with Microsoft 365 apps and services (Windows OS, Word, Excel, PowerPoint, Outlook, etc.).
A strong sense of responsibility and resilience under pressure.
Experience with SharePoint, Azure, data migration, or infrastructure setup is preferred.

Working 5 days a week, Saturday & Sunday off.
Work laptop will be provided.
A dynamic and professional working environment with many opportunities for career growth.
Performance review and salary adjustment twice a year.
Social insurance, health insurance and unemployment insurance, are based on actual salary.

Cập nhật gần nhất lúc: 2024-06-18 18:05:03