Service Engineer / Technical Support (Phần Mềm)

Collaborate with external customers and internal development/QA teams to ensure smooth service project delivery.
Assess workload and duration for new projects or change requirements to support sales processes.
Understand service requirements, devise solutions, and create service delivery plans.
Deliver global service projects, including data migration, data management, storage optimization, SharePoint portal, tech refresh and platform upgrades, etc.
Execute service tasks, analyze and resolve encountered issues, and compile reports to demonstrate successful service delivery.

Strong logical thinking skills, enabling quick understanding of client requirements and technical solutions.
Experience with SharePoint, Azure, data migration, or infrastructure setup is preferred.
Familiarity with Microsoft 365 apps and services (Windows OS, Word, Excel, PowerPoint, Outlook, etc.).
A strong sense of responsibility and resilience under pressure.
Effective communication and teamwork abilities.
Proficient in English (listening, speaking, reading, and writing).
Bachelor’s degree or higher in computer science, software engineering, or a related engineering major is preferred.

Performance review and salary adjustment twice a year.
A dynamic and professional working environment with many opportunities for career growth.
Work laptop will be provided.
Working 5 days a week, Saturday & Sunday off.
Social insurance, health insurance and unemployment insurance, are based on actual salary.

Cập nhật gần nhất lúc: 2024-07-17 21:50:03