Service Marketing Specialist (10-Month contract)

Main responsibilities:
- Develop Accessories and Extended Service Business products
- Dealer Interface SPOC
- Report & Sales Tracking
- Communication Plan & Promotion campaigns to create Sales and Service retention
Service Marketing Communication to improve Service image
- Develop and execute the Ford Service Brand Plan that details the marketing and sales activities of the Ford Customer Service Division
- Attend other marketing activities / projects
- Take lead in any Service Marketing/ Customer Communication projects
- Work closely with Zone Managers and other functions in preparing and implementing Service Communication
- Develop Ford Service Communication Plan to notify customers and the public about Customer Service Events that will lead to improve sales, service retention, and the overall brand image of Ford Service.
- Prepare the Annual, Quarterly and Monthly Fixed and Variable Marketing Budget, Plan and Communication Strategy.
Service Marketing Activities to promote Spare Part sale
- Work closely with Service Zone Manager to support Dealer in implementing their own service marketing events/ activities
- Work closely with Sales Zone Managers and Marketing & Sales Team to identify opportunities to maximize Variable Marketing by utilizing ancillary products in vehicle promotions.
- Develop Service Marketing Campaigns to stimulate sales of product commodities – From the Business Case Analysis to Campaign Objective Setting, Scheduling, Communication Planning (internal and external), Payment/Reimbursement, and Post- campaign Analysis
- Monthly/ Quarterly business analysis.
Compliance:
- Complete all compliance training as required by Corporate Compliance Office.
- Comply with Internal policies, Code of Conduct, procedures of the Company issued from time to time.
- Any other tasks as assigned by direct Supervisor or Head of Department based on Business&039; requirements
- Maintain & apply quality control system in working area

Premium private healthcare insurance
Laptop provided
Fixed 13th month salary and annual incentive bonus

Cập nhật gần nhất lúc: 2025-10-04 05:20:02