Overview of job:
SCC has used ServiceNow to run its business since 2014. Our customer- first approach to Enterprise Service Management (ESM) ensures our customers get a high- quality service delivered on best- of breed technology, supporting the whole business from Customer Support, to HR, to IT and beyond.
The Developer will build solutions within the ServiceNow platform that will directly impact the client’s mission by modernizing and automating various customer processes. Using the Agile life cycle to work with the development team on developing and configuring ServiceNow applications and solutions to implement system stakeholder requirements.
The ServiceNow Developer help solve problems with a complete end- to- end solution in a fast- paced, agile environment, from implementation and managed systems administration, to consultancy, technical extensions and integrations.
Report Line

Operation manager in UK
Line manager in Vietnam

Yêu cầu công việc

Job requirements:
*** Main responsibilities

Responsible for some aspects of the lifecycle of the ServiceNow platform, including implementation, configuration, and ongoing support.
Assisting Scrum team in estimating level of effort
Responsible in creating and configuring tables, forms, lists, reports, workflow editor, email notifications, and managing data under ServiceNow support & administration
Responsible for developing and maintaining integrations between the ServiceNow platform and external systems.
Responsible for troubleshooting and resolving issues within the ServiceNow platform.
Engaging in testing activities
Responsible for monitoring and managing platform upgrades, development, QA, and production environments.
Assisting more junior members of the team on a daily basis
Responsible for implementation, testing, and deployment of technical solutions

*** Qualifications & Skills
Essential:

Worked on projects including Implementation, Upgrade, and On- going Support.
Experience with development and implementation of ServiceNow ITSM modules- Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
Certified Application Developer
Teamwork behaviour
A logical, analytical, and creative approach to problem
Having ServiceNow System Administrator Certification
Proactive, hungry for learning and practicing
Being able to communicate in English
Good ability to self- study and research new technologies
Experience in configuring and implementing ServiceNow solution for the client.
Having at least 2 years of overall IT experience which includes implementation of ServiceNow.

Desirable

Experience in Software Development Lifecycle and methodologies such as Scrum and Agile
Knowledge of CSM, ITBM, ITOM
Key developers of projects
ServiceNow Certifications and accreditations

We create an environment where you can be the best of yourself, grow with us and together we make it work.

Cập nhật gần nhất lúc: 2024-09-12 21:35:02