SharePoint Functional Specialist

The job consists in understanding B2B or internal product/project management, performing software requirement analysis and translating business processes into SharePoint solutions. The candidate should be adept at managing corporate services and conducting root cause analysis for complex issues.
Responsibilities :

Create functional and technical specification documents and detailed user stories.
Conduct root cause analysis and manage problem resolution processes.
Provide functional support for SharePoint users and manage site settings and permissions.
Interface SharePoint with other systems and manage change processes.
Learn new and emerging technologies with an attitude geared towards understanding their limits and potential.
Develop end- user training materials and conduct training sessions.
Present solutions and maintain strong client relations.
Analyze customer business environments and processes to document clear, unambiguous business requirements.
Work collaboratively with stakeholders to find the best solutions.
Experience with Scrum/Agile methodologies is highly regarded.
Draft test scripts and execute module testing.

Experience with SharePoint workflows and ITSM processes.
Excellent listening, interviewing, organizational, analytical, and communication skills.
Minimum 3 years of experience working as a Business Analyst (SharePoint environment) and/or as a SharePoint functional support.
Proficiency in Visio, Balsamiq Mockups, and other drawing tools.
Strong understanding of change management and testing protocols.
Extensive knowledge of SharePoint Online and On- Premises.
Strong presentation skills and ability to influence stakeholders.

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Cập nhật gần nhất lúc: 2024-04-03 11:40:21