Shift Supervisor /Giám Sát Ca

Clearing and re setting tables
Attending training sessions as a trainee as well as a trainer when required
Maintaining excellent grooming standard of the floor employees at all times
Assisting ARM in the supervision of the team and to adhere to all the Company standards in every interaction with members and guests, colleagues, other members of the organization and external suppliers and contacts
Assist the ARM to liaise with Procurement and Accounting department on product purchases, delivery inspections as well as inventory management
Implementing production, productivity, quality, and customer- service standards
Identifying customers’ needs and respond proactively to all of their concerns
Assisting ARM manage the F&B day- to- day operations within budgeted guidelines and to the highest standards
Maintaining cleanliness and mise- en- place level at working station and service pantry for smooth operation
Assisting the Assistant Restaurant Manager to maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures as well as food safety
Welcoming and escorting the customers to the tables
Preserving excellent levels of internal and external customer service
Being responsible for assigned dining sections including: providing table/buffet set up, stocking service stands, minor food warming/preparation,
Following cash handling policy and procedures
Handling customer complains
Following all the policies and procedures of the Company to ensure operations standards are consistent
Maintaining a high standard of personal hygiene and body language at all times
Taking orders and delivering of food/beverages to patrons

Listening skills
Vocational diploma in: restaurant, hospitality management
Flexible working time
Humility – openness to criticisms/ideas
Communication skills
Presentable and good – looking appearance, sparkling (shining, flashing and energetic look)
Teamwork
Enthusiasm
Working address1. 19 Lê Thánh Tôn, P. Bến Nghé, Quận 1 , TP. HCM2. 24 Thảo Điền, P. Thảo Điền, Quận 2, TP.HCM3. Crescent Mall, 101 Tôn Dật Tiên, Quận 7, TP.HCM

Parking and meal allowance
Full insurance contribution
Professional working environment
Tips and service charge
Annual leave

Cập nhật gần nhất lúc: 2024-03-09 09:30:35