Spa Receptionist

- Spa Receptionist also include prioritizing workloads, ensuring all operational procedures and ensuring that standards of appearance, codes of conduct are adhered to and implemented to the latter.
- Assisting with administrative duties such as purchasing and inventory reporting.
- Reporting to the Spa Manager, the Spa Receptionist is in charge of welcoming guests into the spa, responding to all enquires while observing set standards.
- Scheduling reservations for guests and monitoring availability of treatment and colleagues to ensure punctual service as per the relevant skills of therapists.
- A Spa Receptionist should have knowledge of the services and treatments offered at the establishment including any offers and promotions that may be on at a particular time.
- Ensure that all relevant spa colleagues receive a print outs of their daily schedules. Adhering to agreed reporting system on a timely basis.
- Complete daily opening procedures and checking lists per relevant area.
- In charge of all billing procedures and the correct reconciliation of funds at the reception desk and at the close of every shift as well as at the end of the day’s work.

- To effectively communicate with guests, oral fluency in English is required
- At least a Certificate or equivalent qualification
- Candidate must be passionate about delighting guests
- Minimum 1 year of experience, preferably in the Spa industry
- The successful candidate will be required to wear company issued uniforms in adherence to Resort’s grooming and uniform guidelines
- Candidate must be willing to work on weekends, Public Holidays and rotating shifts

Candidates will be provided details information during the interview.

Cập nhật gần nhất lúc: 2024-08-23 04:45:03