Spa Receptionist - Lễ tân Spa

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last- minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.

Tourism & Hospitality experience preferred
Strong problem- solving skills required
High school diploma or suitable equivalent
Excellent customer service and conflict resolution abilities
Feel comfortable working in a fast- paced environment requiring multitasking

Follow the government social insurance, health insurance, unemployment insurance
Annual Leaves
Competitive salary and monthly service charge
Working 5 days per week- off 2 days per week
24 accident insurance
Join in hotel activities
Training opportunities for career development

Cập nhật gần nhất lúc: 2024-04-03 12:22:53