Spa Trainer / Đào tạo viên Spa

Prepare for treatment
• Be able to arrive at Spa prior to appointment time.
• Ability to be familiar with, and able to describe all Spa treatment.
• Request and collect the stock of supplies necessary for the treatment rooms.
• Ensure the cleanliness and hygiene of the Spa and own treatment rooms.
• Make sure treatment rooms have enough supplies at all times and as per Six Senses Spas standards.
• Set up and organize treatment room as per Six Senses Spas standards.
• Ensure all equipment is well maintained and in safe condition.
• Assist and monitor opening and closing daily check- list
Conduct treatment
• Perform body/ haircare/ facial/ nail treatments as per Six Senses Spas standards.
• Check with Spa Consultant for guests with medical condition.
• Provide prompt, courteous and accurate service to guests at all times.
• Adjust condition, music’s volume in treatment rooms.
• Serve the welcome drink or other menu offerings to the guests when required.
• Escort guests to different areas and explain the Guest Journey.
• Be able to explain to guests draping procedure for privacy and professional reasons.
• Complete written prescriptions for guests whenever application
• Ensure all guests are greeted in Spa lounge.
After treatment
• Properly keep a clean, sanitize work area for next guest arrive.
• Properly close station.
• Ensure all guests are departed and thanked by name.
• Handle guest complaints and record all guest comments.
• Removed all dirty towels and linen removed from massage room after each guest use.
• Treatment rooms are checked and maintained after each use.
Merchandise
• Ability to interact with guests courteously and sell merchandise.
• Personally log all product recommendations.
• Be committed to achieve individual and group targets.
• Motivate the team in the sale of retail products
• Be able to familiar with existing and new products merchandise.
Training
• Ensure self and team members attend mandatory and other training programs by allocating dedicated training time.
• Provide coaching and counselling to the therapist sessions to host when needed.
• Do training needs analysis of each host.
• Be able to conduct audits through various means: Q&A, multiple choices and reported all failed audit to manager.
• Regularly update knowledge and skills in massage / beauty therapies.
• Give timely and specific performance feedback to hosts.
• Assist to record and maintain all Spa therapist’s training records of completed task assessed: for certification: massage, nail care, hair care and skin care.
• Properly review and update training materials.
• Prepare training report/ training plan and keep to submission schedule of reporting for Daily/ Weekly/ Monthly/ Quarterly/ Bi- Annual and Yearly Report.
• Give frequent feedback and recognition when hosts do well.
• Work in liaison with the Spa Management to maintain all training standards.

Technical Skills:

Knowledge of healing therapies, spa treatments, beauty products, wellness traditions and fitness.
Advanced MS Office and Outlook skill.
Understand the latest trends, gadgets and health techniques in the market.
Very good command over written and spoken English.

Work Environment:

Must be able to apply physical pressure for long durations.

100% salary in 2- month probation
Accommodation provided
Uniforms and Laundry Service provided
Annual Home leave ticket support
Social Insurance on 100% salary
Relocation allowance to all positions provided
7 personal accident enrolled from starting date
Duty Meals and Transportation provided
2,400,000 VND monthly allowance
Worldwide learning & Career Development with Six Senses & IHG

Cập nhật gần nhất lúc: 2025-06-30 13:10:03