Sport & Leisure Manager | Trưởng Bộ phận Thể thao và Giải trí

Report to Executive Assistant Manager in charge of Rooms
GENERAL MISSION
• To assist Director with the following responsibilities:
• Create activities & games for the children & adults.
• Responsible for excursions, Sports Activities, Kid Club, Playground and other entertaining sections.
• Introduce, advertise, and organize when and where possible excursions, team games, entertainment for resort guests.
RESPONSIBILITY AND MEANS
• Control daily activities of all staff in the Sports & Recreation Center.
• Develops high quality of excursion and implements activities programs to satisfy our guest
• Must be actively in readiness and responsible when assigned to other positions and or perform other duties as designated by GM or the hotel management.
• To check and update all related information for distribution to guests.
• Develops excursions, games, and all sporting activities.
• Make sure cleanness of each section (all equipment included.)
• Actively seek new ways to increase revenue within the resort guests.
• Relate all information to guests in an informative, professional and friendly manner
• Assist to develops bi- yearly training plan for the staff within for department.
• Administration and concern for all maintaining high quality standards for equipment & high quality services for the resort
• Monitor the administration of activities programs’ performance by the staff.
• Create a warm, friendly atmosphere for guests and their children
• Provide guests with information about daily activities.
• To assign staff within the center to implement programmed Center’s daily activities, both for kids & adults
• Manages land sports, excursions, child care staff and guest services.

• Guest Complaint handling skill
• Good command in English
• MS Office
• Graduated from College/University Hospitality or related field.
• At least 2- 3 years of relevant experiences or an equivalent combination of education and work- related experiences, preferably experience in international 4- 5 star hotel/resort.
• Excellent service oriented mind

As Company Policy

Cập nhật gần nhất lúc: 2024-03-29 08:58:04