Sr. Product Development Specialist (eKYC)

Trusting Social is the leading Digital Identity & Payment Authentication service provider for the Banking & Financial sector in Vietnam, Indonesia, Philippines, and India, boasting over 30 existing clients, including banks, financial companies, and e- wallets. Our TrustVision solutions empower clients to onboard customers digitally anytime and anywhere, detect fraud, and enable secure transactions using advanced facial recognition and AI models.
How you will make an impact in this role
As a Senior Product Development Specialist in Digital Identity & Payment Authentication Product at Trusting Social, you will participate in decision- making and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets. You will have the ultimate responsibility for implementing product features that deliver world- class Digital Identity/eKYC. Your role will involve delivering next- generation Digital Identity & Payment Authentication product offerings to our clients and playing a key role in ideating and co- creating new features tailored to Trusting Social&039;s clients and market needs.
If you&039;re genuinely passionate about building world- class Digital Identity & Payment Authentication products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence.
Responsibilities

Proactively engage in the end- to- end product cycle of research, development, testing, deployment, and improvement.
Obsess over customers to deliver the products they need, constantly study the products to understand every aspect and fine- tune them to meet customer needs.
Support sales in pitching and deployment for customers.
Use data to understand product and feature performance, and suggest data- driven initiatives to improve the product and user experience.
Provide expert opinions for enhancements/improvements of the product suite provided to clients.
Engage with clients and users to gather constant feedback and incorporate it into the product features.
Manage data collection for product performance tracking and improvement.
Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
Understand market needs and customers&039; pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.
Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation.
Collaborate closely with Data Scientists and Product Managers to build a data- informed product roadmap.

Yêu cầu công việc

Minimum

Teamwork spirit, hardworking with enthusiastic attitudes
Effective problem- solving skills under pressure
Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions
Strong learning ability and self- motivation to acquire new knowledge
Capability to zoom in and out on a problem
Good command of Vietnamese
Ability to maintain a keen attention to detail, multitask, and work well under pressure
3+ years of experience in product management along with 5+ years of overall work experience
Technical background with a degree in Computer Science, Engineering, or a related field
Good interpersonal skills
Willingness to roll up your sleeves and do whatever it takes to help your team win

Preferred

Familiarity with common data analysis toolkits, such as SQL
Experience in managing KYC process or fraud risk management for customer onboarding
Knowledge of AI/Machine Learning topics
Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
Proven track record in Product Management

Onsite lunch with multiple options, including vegetarian
Generous leave policies, including annual leave, sick leave, and flexible work hours
Convenient central district 1 office location, next to a future metro station
Unlimited free coffee, tea, snacks, and fruit to keep you energized
An opportunity to make a social impact by helping to democratize credit access in emerging markets.
Grab for work allowance and fully equipped workstations
Comprehensive health care coverage for you and your dependents
Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
Competitive compensation package, including 13th- month salary and performance bonuses

Cập nhật gần nhất lúc: 2024-04-02 16:05:38