Staff of Client Service & Cash Team - Operations Department

1- Cash Operations:
- Act as Branch's Cashier, control and maintain the branch's cash balance, provide cash
deposit & withdrawal services to customer, handle foreign exchange of cash transactions,
handle the order of cash transportation issues for local & foreign cash currencies.
- Report to the State Bank of Vietnam on cash operations.
2- Counter service:
- Handle customer applications received over counter, check content, verify signature,
check evidence/supporting documents in association with regulations.
- Handle customer’s transactional telephone and counter inquiries relating to cash,
deposit and remittance transactions.
- Handle the sending/delivery of bank A/C's statement, credit/debit advices over counter,
by fax, postal mail, E-distribution…
- Prepare bank's confirmation to customers as required by local rules /customers.
3- Account Openning:
- Handle customer account opening, closing and modify customer's information to
related control systems.
- Handle customer’s request for documentation guidance of account information change.
- Control dormant accounts and returned mails.

- From 25 ~ 30 years old
- Good command in English
- Good communication skills.
- University graduation in banking, finance or accounting.
- At least 1 years of experience in banking cash & deposit operations/services
- Good understanding of local law on foreign exchange control and investment
- Strong customer service skill, good accounting knowledge is an advantage
- Carefulness, accuracy and execution skill are strongly required
- Sense of responsibility, ability to work under high pressure and willingness to work overtime are preferred