Store Manager

Work with the management and HR regarding staff attendance, manpower planning, recruitment and selection, training program, staff evaluation and all personnel actions
Manage people, store operations and environment to achieve sales, service, customer satisfaction, and profitability goals
Handling customer complaints and problems related to the store management.
Responsible for guiding and training new employees in accordance with the Company&039;s regulations and procedures. Train employees in sales skills, customer communication and other skills
Manage all aspects of the store (images, products, employees, customer service...) in accordance with the commercial strategy
Motivate staff’s enthusiasm, help stores to achieve monthly sales target.
Submit all monthly store expenses/invoices, sales performance, and other reports to Finance Dept to process the payment
Other activities according to job requirements and assigned by superiors.
Implement sales events and promotion in accordance to sales plan
Organize and manage duty roster effectively, maintain regular and consistent attendance and punctuality on daily basic & during peak season, holiday, responsible for staff working schedule, handle and maintain staff discipline
Monitor the retail store inventory level; replenishment of stock and return cycle is carried out accordingly
Maintain store staff job results by leading, coaching, training, motivating, counseling and disciplining employees; also monitoring job results and providing advice for staff performance improvement

Good verbal and written communication in English OR Chinese
At least 2 year- experience in retail customer service industries: fashion retail, supermarket, F&B...
Excellent self- management skills, open- minded, Hard- working, have good team- work and communication skills
University graduates.
Can work under high pressure and self- motivation and willing to work in shifts.

12 days annual leaves per year
Salary : Basic salary 13,000,000- 15,000,000 gross + Monthly Commissions
Year- end bonus, Performance review from once/year
Paid Social Insurance based on full salary.

Cập nhật gần nhất lúc: 2024-07-19 12:15:02