Strategic Account Manager

Responsibilities
- Promote the company’s products/services addressing or predicting clients’ objectives
- Generate progress reports for clients and senior leaders within the organization
- Handle inquiries and requests from customers and address their needs
- Develop entry- level staff into valuable salespeople
- Conduct research to identify new markets and customer needs
- Keep records of sales, revenue, invoices, etc.
- Meet regularly with other team members to discuss progress and find new ways to improve business
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Arrange business meetings with prospective clients
- Identify upsell, cross- sell, and renewal opportunities and communicate with the sales team regularly
Benefits:
- Annual seniority salary increase.
- Work From Home 4 days/month;
- Learning & Development Program for each level;
- Bonuses based on the company&039;s quarterly and annual business performance;
- Leave 12 days/year;
- 13th month salary;
- General health check- up once a year;
- Full regimes and benefits complied with the Law and company policies;
- Team building + travel (3- 4 times/year);
- Salary: Negotiable from 15,000,000- 20.000.000 (Have commisson)
- Salary review once a year/twice;
- Quarterly and year- end bonuses are not included;
Required skills and qualifications
- Time management and multitasking skills to handle multiple tasks and clients at once
- Advanced negotiation skills to close contracts
- Satisfactory problem- solving skills to help resolve customer complaints or needs
- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Strong organizational skills and attention to detail
- At least 06 (six) years of experience in a sales or customer service role
- English written and verbal communication skills
- Up- to- date understanding of the industry’s consumer behavior
Preferred skills and qualifications
- Proficiency with common customer success and customer relationship management software, such as Salesforce, Zoho, Hubspot...

Cập nhật gần nhất lúc: 2024-12-18 11:50:03